Privacy Policy

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Last updated: 2025

We care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or sign up for our content. Please read it carefully to understand how we handle your information.

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1. Information We Collect

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We may collect the following types of information:

• Personal Information: such as your name, email address, mailing address, and payment details when you make a purchase, subscribe to our newsletter, or contact us.

• Non-Personal Information: including browser type, IP address, pages visited, and time spent on the site, collected through cookies and similar tracking tools.

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2. How We Use Your Information

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We use your information to:

• Process and fulfill orders

• Send order confirmations and shipping updates

• Respond to your inquiries

• Send newsletters and promotional content (if you opt in)

• Improve our website and customer experience

We do not sell or rent your personal information to third parties.

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3. Sharing Your Information

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We may share your data with third-party service providers (such as payment processors or shipping services) to help us operate the website and fulfill orders. These providers are only given access to information necessary to perform their services and are required to keep your data confidential.

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4. Cookies & Tracking Technologies

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Our website uses cookies to enhance your experience. Cookies help us understand user behavior, improve site functionality, and remember preferences. You can manage cookie settings in your browser.

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5. Your Rights

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Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent or object to processing

• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at: [your email address].

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6. Children's Privacy

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Our website is designed for parents and caregivers. We do not knowingly collect personal information directly from children under the age of 13. If we become aware that we have unintentionally collected data from a child, we will delete it promptly.

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7. Data Security

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We take appropriate security measures to protect your information, including secure payment processing and encryption where applicable.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Heartfelt Books
Email: heartfelt_books_@outlook.com
Or contact us on Instagram